TERMS & CONDITIONS
Owned and operated by Franchise Fitout Service Pty Ltd
Terms of Use
By accessing or using this website (“Blenders Australia”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, including the notices, disclaimers, and policies referenced herein.
This website is owned and operated by Franchise Fitout Service Pty Ltd, trading as Blenders Australia.
Blenders Australia sells genuine Blendtec blenders and accessories from the remaining inventory of a previous authorised dealer, including both new and refurbished units.
Blenders Australia is independent and is not affiliated with, endorsed by, or an authorised reseller of Blendtec.
All Blendtec trademarks and product names are used strictly for identification of goods being sold.
If you do not agree to these Terms of Use, please do not use this website.
Privacy
Please review our Privacy Policy, which governs your use of Blenders Australia services and outlines how we manage customer information.
Customer Account Registration
You must complete the customer registration process before placing orders.
You warrant that all information provided is true, accurate, and up to date, and you agree to update it as required.
You are responsible for keeping your username and password secure.
Franchise Fitout Service Pty Ltd accepts no liability for unauthorised access resulting from lost or stolen login details.
Orders & Payments
Blenders Australia accepts payment via PayPal for online orders.
All orders are subject to acceptance by Franchise Fitout Service Pty Ltd at its sole discretion.
A binding agreement exists once your order is accepted.
We will attempt to dispatch orders within 1–3 business days, subject to stock availability.
Blenders Australia is not liable for delays or failure to ship.
For assistance or order changes, contact Customer Service on 07 3272 9877 (Mon–Fri, 8:00am–4:000pm AEST).
Warranty — Fire Sale Stock (New & Refurbished)
Blenders Australia sells the remaining stock originally held by a former authorised Blendtec dealer.
Goods may be new, new old stock, or refurbished, and are priced accordingly.
Because this is a clearance / fire-sale, all items come with a limited 30-day warranty from the purchase date.
Fire Sale Warranty Conditions (30 Days)
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Warranty covers manufacturing defects only.
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Warranty does not cover cosmetic wear, packaging variations, or refurbishment marks.
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Customer must provide proof of purchase.
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Warranty applies only within Australia.
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Warranty is non-transferable.
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If the unit requires assessment, you must ship the blender to the designated service location at your own cost.
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Return freight to the customer is also at the customer’s expense.
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If a repair is required under this limited warranty, a maximum service fee of $105 + GST may apply.
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If the warranty claim is deemed invalid (misuse, neglect, commercial use, tampering, power issues, modified parts, missing serial number), diagnostic/labour fees may apply.
Important Exclusions
Warranty is void if:
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The product is used commercially
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The product is damaged by misuse, neglect, power surges, improper installation, or unauthorised repair
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The serial number is removed or altered
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Customer attempts to repair or modify the unit
This limited warranty gives you rights under the Australian Consumer Law, and these rights cannot be excluded.
However, the fire sale warranty supersedes any representation of standard Blendtec warranties.
No Affiliation / Trademark Notice
Blenders Australia and Franchise Fitout Service Pty Ltd are not affiliated with Blendtec (USA), or any current authorised reseller.
All Blendtec trademarks remain the property of their respective owners and are used only to identify genuine products being sold.
No Liability for Consequential Loss
To the fullest extent permitted by law, Franchise Fitout Service Pty Ltd is not liable for:
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Loss of business
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Loss of use
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Loss of consumables
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Loss of profit
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Business interruption
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Consequential or incidental damages
Liability is strictly limited to the purchase price of the item.
Electronic Communications
By using this website, you consent to receiving communications electronically (email or site notices).
These satisfy any legal requirement for written communication.
Ownership of Website & Content
This website and its content are owned by Franchise Fitout Service Pty Ltd.
The website content is protected by copyright under Australian and international law.
No material may be copied or reproduced without written permission.
Blendtec trademarks remain the property of Blendtec (USA).
No trademark may be used in a manner likely to confuse or imply affiliation.
Risk of Loss
All goods are sold under a shipment contract.
Risk of loss passes to the customer once the item is handed to the courier.
Product Descriptions
We describe products as accurately as possible; however, we do not warrant that descriptions are error-free.
If a product is materially different from what was described, your remedy is to return it unused within 7 days.
Pricing
All prices are in AUD.
Freight is calculated based on weight, cubic size, and destination.
Prices may change without notice.
Governing Law
These Terms are governed by the laws of Queensland, and you agree to submit to the jurisdiction of Queensland courts.
Site Policies & Modifications
We may update these Terms at any time.
If a clause is deemed invalid, remaining clauses remain in force.
Delivery Policy
Where We Deliver
We deliver to most Australian street addresses.
No international shipping.
Dispatch Times
Orders generally ship the same or next business day, with all orders dispatched within 3 business days where stock is available.
Freight Costs
Calculated by weight, cubic volume, and destination.
Redelivery fees apply if no one is available to sign.
Transit Times
(You may replace these with your actual courier’s estimates if preferred.)
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Brisbane — 1 day
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Sydney — 1 day
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ACT — 2 days
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Melbourne — 2 days
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Adelaide — 3 days
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Perth — 7 days
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Darwin — 7 days
Delays may occur and are outside our control.
Signature Required
All deliveries require a signature.
If no one is available, redelivery or depot pickup fees may apply.
Risk transfers to the customer once delivered to the nominated address.
Delivery Support
If you have not received your order by the ETA, contact Customer Service on 07 3272 9877.